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Frequently asked
QUESTIONS

1.Admission, subject selection, and termination at the Virtual High School

Applications for admission to study at the Virtual High School may be submitted online during the first term, please refer to our website for the application closing dates. To ensure students have ample time to work through the curriculum, applications will not be considered after the closing dates. Parents or guardians who wish to enrol their children after the closing dates are encouraged to contact the school directly. Applications may still be considered in term two. However, these will be granted on a needs basis and subject to the conditions of our Admission’s policy.

Feedback is provided to applicants immediately, granted the enrolment process is completed correctly, all relevant documentation is provided. The Virtual High School will consider all applications received for admission to determine whether the applicants concerned are eligible for admission to the School in terms of the admissions criteria, outlined in the Admission Policy. Once the application has been submitted, this will be reviewed and communication confirming whether the application for admission has been successful or unsuccessful will be sent to the applicant’s Parents/Guardians once a decision has been taken. Successful applicants will be sent a conditional offer of admission pending the fulfilment of stipulated criteria. In the event that these criteria are not met the conditional offer for the grade of entry will be revoked. Where an application for admission is conditionally successful, payment will be required to accept the place offered to the applicant by paying the stipulated non-refundable placement fee by the date indicated in the communication of acceptance issued by VHS. This placement fee will be indicated on the conditional offer and is subject to the terms of our fees policy.

Currently the Virtual High School (VHS) offers grades 8 to 11. Grade 12 will be introduced in 2024.

The admission of students at VHS concerning age or grade-level is based on the Department of Basic Education’s grade guidelines listed below:

 

Grade of entry

Standard age in grade by June

Minimum age at start of grade

Maximum age at start of grade

8

14

12

16

9

15

13

17

10

16

14

18

11

17

15

19

12

18

16

20

Amended Senior Certificate (Adult Matric)

Students who are 15 years old or older and have completed grade 9 are eligible to complete the Amended Senior Certificate (ASC).

No, students may only complete the grade they are registered for.

No. Students may not defer their studies, but the parent or guardian may terminate their contract with the Virtual High School (VHS) at any point once enrolled at VHS. If the student wishes to continue their education with VHS, we recommend that they enrol for the following year. Students are required to complete a minimum of 27.5 hours of online learning per week. The login frequency and duration spent on the portal will be monitored. Students who fail to login for a period of more than 3 consecutive days will receive reminders.  After 1 week, parents and guardians will receive reminders. Students are responsible for catching up all academic work they may have missed during their absence. If a student is absent for a summative assessment, they are required to provide a doctor’s certificate or an affidavit detailing a reason for their absence to re-write the summative assessment.

Yes. Our learning outcomes are aligned to the national curriculum so that children can mainstream seamlessly at any stage throughout their education journey.

There are four main reasons why we would terminate a student’s participation at the School:

  • The request to withdraw from the school.
  • Non-payment; and
  • Breach of the Virtual High School’s codes of conduct and terms and conditions.

After requesting to withdraw your child from VHS, the following process is followed:

  • Request to withdraw (the withdrawal application can be accessed on the student dashboard)
  • Provide a reason for withdrawal: the Learning Support Coordinator will speak with the account holder to discuss the reason for withdrawal
  • Confirmation of withdrawal: The Learning Support Response Team confirms the date of withdrawal with the parent/guardian
  • Update billing: The finance team is informed of the student’s withdrawal and is instructed to remove the family from billing.
  • Update system: The accounts team actions the withdrawal on the database on the date of withdrawal.
    • If there are outstanding fees or funds are owed to the family, processes in the VHS admission and fees policies shall be followed as well as the terms and conditions.
    • Should the student be in contravention of any of the school’s policies and procedures, the matter shall be addressed according to the procedures in our code of conduct.
  • Confirmation of withdrawal: The Learning Support Response Team confirms the date of withdrawal and the family is removed from the billing system.

Students in the Senior Phase are expected to do all the subjects provided, with the option of choosing between Afrikaans or isiZulu as a first additional language. *Afrikaans FAL will only be offered in 2024.

 Ten subjects are offered nationally for Grades 8 9, VHS provides the following subjects: 

  • English (Home Language)
  • isiZulu (First Additional Language)
  • Mathematics
  • Life Orientation
  • Natural Science
  • Technology
  • Economic Management Sciences
  • Social Sciences

The following subjects are offered for Grades 10–11. *Grade 12 will be offered in the year 2024

Compulsory Subjects:

  • English (Home Language)
  • isiZulu (First Additional Language)
  • Mathematics/ Mathematical Literacy
  • Life Orientation

Elective Subjects:

  • Business Studies
  • Computer Applications Technology (CAT)
  • Economics
  • Information Technology
  • Life Sciences
  • Physical Sciences

Students in the Senior phase (grade 8 and 9) are expected to complete all subjects provided by the school to progress to the next grade. Students in the Further Education and Training (FET) phase are required to complete four compulsory subjects and select three elective subjects.

Students may do subject(s) by external providers that are not provided by VHS. The external provider needs to be accredited with the South African Comprehensive Assessment Institute (SACAI), the Independent Examinations Board (IEB) or the Department of Basic Education (DBE). The student will need to obtain a portfolio of evidence from the external provider.

Yes. Students may select additional subjects which are not provided by the Virtual High School with an external provider that is accredited either by the South African Comprehensive Assessment Institute (SACAI), the Department of Basic Education or the Independent Examinations Board (IEB). However, they must ensure that they are able to dedicate enough time to complete the subject successfully.

Not at the moment. Students in grade 8 and 9 are expected to complete the entire learning programme and those in grades 10, 11 and 12 are expected to enrol for a minimum of 7 subjects. The school may look into providing additional courses and modules in the future.

No, students should only provide their previous report card when selecting their subjects.  

We encourage students to select subjects that are aligned to their strengths, and career aspirations. Students should consider the following recommendations before deciding on the subjects they wish to select:

  • Are they good at the subject and do they meet the minimum requirements to select the subject?
  • Have they been exposed to sufficient information to meet the academic demands of the subject?
  • Do they have a keen interest in the subject?
  • What career paths can the student pursue from the subjects they have selected?
  • Is the student able to study further at a higher education institution?

Yes, students may change their subjects under special circumstances. Our procedures on subject changes are aligned to the Department of Education’s National Policy Pertaining to the Programme and Promotion Requirements of 2016. The policy provides the following conditions:

  • Grade 10: two subjects changes are allowed, if they are done before the 30 June of the Grade 10 year.
  • Grade 11: two subject changes are allowed, if they are done before the 31 March of the Grade 11 year.
  • In exceptional cases, a student may change one subject in Grade 11 for Grade 12, if this is done before 15 December of the Grade 11 year. Approval for the subject change must be obtained by the South African Comprehensive Assessment Institute (SACAI). The following documents are required:
    • A letter of motivation from the learner’s parent or guardian.
    • A letter from the Virtual High School Principal, either supporting or providing reasons for not supporting the change; and
    • A letter from the subject teacher, outlining the programme to be followed to assist the student in covering those aspects of the curriculum for learning outcomes that were not completed.

When changing subjects, the following process will be followed: 

  • Parent/guardian approval: a conversation with the parent or guardian to discuss the student’s subject change request must take place.
  • Matric exemption check: the Student Learning Support Team will confirm if there are any risks of a matric exemption if the student goes ahead with the subject change.
  • Consultation with the Student Coordinator: depending on when the student wants to change their subject(s), a discussion must take place with the Student Coordinator for that subject to see if the student will be able to catch up.
  • Application submission to SACAI: the student with the help of their parent or guardian will complete the application to change subjects. VHS will submit the form to SACAI on behalf of the student for consideration and if successful, the finance team will confirm if the subject change impacts the student’s school fees. If so, the finance team will contact the parent or guardian for approval.
  • System changes: the subject change application will be submitted to the Student Learning Support Team to update the student’s profile on the dashboard.
  • Confirm subject change: the Student Learning Support Team Support will confirm the subject change with the student and their parent or guardian and inform them of any remediation or catch-up work required.

Students and their parents or guardians may request to have an online consultation with one of our Student Coordinators when selecting subjects. The discussion will involve their student’s interests, academic attainment levels, their commitment and availability of resources to help them meet the academic demands of the particular subject.

VHS also has the Foundation Programme in place which evaluates the level of core knowledge or skills the student possesses in the particular subject. This allows the school to not only adapt the learning programme to content that is yet to be mastered, but also directly provide them with the appropriate interventions, such as catch-up work, or additional tutoring.

2. Curriculum delivery

Our content carefully balances video, animation and text to ensure that it is engaging. Online learning at VHS is asynchronous, meaning students can access their learning content when convenient. This reinforces the skills taught in the digital content, helping them understand concepts through multiple practice opportunities. At VHS students move at their own pace and receive feedback on tasks and assessments to enable them to master their learning goals.

The aim of online education is not to match traditional classrooms but to improve it. When learning online, students have the autonomy of creating a learning schedule that best meets their preferences and learning goals. The parent or guardian takes full responsibility in ensuring that the learning environment is conducive for their child to thrive and monitor their progress. The Virtual High School (VHS) takes on the responsibility of ensuring the learning programme is aimed at providing multiple learning opportunities for the student’s development through designing interactive lessons, ensuring there adequate communicative and academic support channels for students and their families.

Our learning material has been created to accommodate different learning styles, levels, and pace. Students move at their own pace and receive feedback on all tasks and assessments to help them move onto the next topic in the curriculum and achieve their learning goals. VHS makes use of the personalised approach to ensure sufficient learning, and student engagement is achieved, without overwhelming the student. We use the student’s level of knowledge and skills for each subject to create their individual learning plan by providing them with resources and assessments that will improve the knowledge retention and skill acquisition.

No. Learning at the Virtual High School is asynchronous (offline). This type of learning allows for students to learn at a time convenient to their schedule. However, students may request live consultations with VHS Student Coordinators.

Yes. Homework is embedded in the learning programme. This will consist of low-stakes practice opportunities ahead of a scheduled assessment, assignments, in-home experiments, and other offline learning opportunities.

This provides the student the opportunity to work through their learning programme independently and acquire the support of our Student Coordinators and tutors where they may experience learning challenges.

The content and assessments are delivered in a way, where students will not feel overwhelmed with the volume of information provided to them and will only be assessed on what they have been taught. Lessons are designed according to students’ existing knowledge and skills.

Difficult topics are divided into smaller tasks, and the aim is to gradually build the students’ skills at solving each sub-task before eventually bringing all the sub-tasks together as a whole task.

Where topics are fully introduced at the beginning, students will be provided with many sub-tasks, and worked examples to teach them a new skill, while ensuring that students understand how each of the sub-tasks are related. The Virtual High School uses a range of low-stake and high-stake questions in all of our assessments, while increasing independent problem-solving by allowing students to demonstrate what they have learned.

Learning will take place asynchronously. There will not be live sessions to accommodate the personal needs of students. However, students can request online live consultations with our Student Coordinators and tutors. In our approach to accommodating families from various socio-economic backgrounds and those who may not be able to access digital devices or reliable internet connection for cycle tests and examinations, the Virtual High School (VHS) looks to partner to with state and non-state organisations in major cities where students may complete scheduled internal assessments at specific venues. These venues will be available based on the number of students that opt to be assessed at these venues. It is the responsibility of the parent or guardian to make the necessary arrangements to ensure that the student arrives at the venue on time. VHS will bear no responsibility on the costs or the arrival of students at the selected venues.

Asynchronous learning at the Virtual High School (VHS) works as an effective means in personalising education. Technology-driven learning helps students and teachers identify shortcomings in knowledge acquisition and application, while implementing the needed interventions. Self-directed learning is an approach where students take charge of their learning by setting learning goals and monitoring their progress. The VHS Student Coordinators facilitate the learning process by reviewing their learning goals as they progress through the curriculum. This approach promotes content mastery, as teachers are able to spend additional time on addressing learning gaps or misconceptions that the student may have. When students enrol at VHS, they are required to complete baseline assessments to evaluate the knowledge and skills they have acquired. This allows our Student Coordinators to assist students in establishing learning goals based on their learning styles, strengths, pace and needs without overwhelming them.

School-Based Assessments (SBAs) are assessments that make up a portfolio of tasks that comprises the marks per term. An SBA mark is a compulsory component of the final promotion mark for all registered for the National Senior Certificate. These are in the form of tasks such as projects, assignments, practical assessments, oral assessments, tests and examinations. SBA’s will make up 40% of total mark/final progression mark and examinations will make up 60% of total mark/final progression mark.

A practical assessment task (PAT) forms part of the curriculum provided by the Department of Basic Education. The PAT mark is a compulsory component of the final promotion mark. The PAT is implemented during the first three terms of each academic year. These tasks allow for students to be assessed regularly during the school year and allow for the assessment of skills that cannot be assessed in a written format.

The Virtual High School uses a project-based learning approach which utilises video demonstrations, online simulations, online seminars and at-home experiments.  Students do not need to attend a physical venue for these practical exercises. All practical tasks must take place within the home environment and supervised by a guardian at all times. Students will be briefed on the necessary items to complete the practical task, as well as the submission process.

All practical assessment tasks are submitted onto our learning portal. For practical examinations/tasks, students will be required to record themselves and then upload their videos onto the portal. Any tasks that require hand-written answers, diagrams or calculations are done on paper, scanned, and then uploaded to the task or assessment.  Students will be briefed on the instructions for each practical, as well as the submission format.

All practical tasks must take place at home. Students will be briefed on the items needed for the tasks. Any questions that require hand-written answers, diagrams or calculations are to be done on paper, scanned, and then uploaded to the relevant task. This upload has a specified format, time and place. Students may make use of their smartphones to record themselves where instructed.  Students may additionally require a printer or a smartphone with a camera that can be used to download a scanner app to scan documents.  The submission formats for each subject will be communicated to students.

As a single-medium school, the language of instruction is in English. Students enrolled at the Virtual High School (VHS) need to have a good understanding of English so as not to compromise their ability to progress academically. The inability of a student to communicate effectively in English may place limitations on their academic progress at VHS. If a student is coming from a non-CAPS-aligned curriculum or whose current language of instruction is not English, then tutoring at an additional cost is recommended.

STEM represents science, technology, engineering, and maths. STEAM represents STEM subjects, as well as the arts (humanities, languages, dance, drama, music, visual arts, design and new media). The difference lies in their approaches. STEM focuses explicitly on hard scientific concepts to drive progress, while STEAM investigates the same concepts, but does this through inquiry and problem-based learning methods used in the creative process.

Research has found that developmental challenges can be addressed through technological innovation which is informed by foundations in mathematics and science. However, declining maths and science participation in schools stems from negative perceptions of maths and science, this may result in nations losing their global competitiveness as well as technological advancement capabilities.

All learning outcomes at the Virtual High School (VHS) are created to complement a variety of learning styles, strengths, interests, needs and academic goals. VHS aims to develop students who are lifelong learners and are able to apply a variety of problem-solving techniques creatively. Students at VHS will be able to take part in activities that connect their learning to real-life examples. This promotes the learning of other skills such as understanding and fluency of concepts, problem-solving and reasoning; which will allow them to respond to familiar and unfamiliar situations by employing appropriate problem-solving to make informed decisions and solve real-life problems efficiently.  The promotion of STEM and STEAM at VHS will be achieved through the following approaches:

  • Content Mastery through Personalised Learning:

Students will work according to their own learning styles, pace, and academic goals; while being provided with assessment opportunities and feedback aimed at improving their proficiency levels.

  • Linking learning outcomes to other subjects and career-fields:

Topics are linked to real-life scenarios, allowing students to demonstrate their understanding by using real-life examples and specific skills needed across various industries. Our VHS library resources consist of animation, video and virtual experiments to assist in understanding concepts and methodology better. Additionally, by providing students with insight into various careers, they are able to develop an interest in their learning activities. This further aids in goal-setting as they develop goals to pursue their chosen careers.

Yes. Representation in curriculum delivery refers to the notion that if students are exposed to people like them reflected in the learning outcomes, they are more likely to identify with those individuals, while celebrating the unique attributes of those that they may not identify with. In aligning our learning objectives with global objectives, students will be exposed to students and will be required to demonstrate their acquisition of knowledge and skills in practical ways through varied critical thinking and problem-solving approaches to issues faced across South Africa and globally.

Decolonising education involves evaluating the limitations and biases of the current curriculum; the omissions in initial teacher education and professional development training, examining the political and societal legacies of colonialism and how they have influenced educational policies. The Virtual High School’s promotion in decolonising education is a two-part approach, these are:

  • Engaging educational policy. This relates to accessibility, when considering South Africa’s colonial past and apartheid era, as well as how certain population groups’ opportunities to quality education were limited. VHS aims to provide marginalised students (those who have been excluded from learning opportunities or those whose education may not meet national or global standards) to the same learning opportunities that students in well-resourced schools possess.
  • Empowering students to employ acquired knowledge and skills to advance the development of their communities.

The national curriculum outlines knowledge, skills and values which must be taught in South African schools. The curriculum aims to ensure that students acquire and apply knowledge and skills in ways that are meaningful to their own lives, as well as those around them. In this regard, the curriculum promotes knowledge in local contexts while being sensitive to global imperative. The vision for the Virtual High School’s (VHS) is aligned to the United Nations Sustainable Development Goals (UNSDGs) by developing graduates who are able to address challenges facing their communities, while increasing their prospects of participating in decisions that affect them socially, economically and politically.

3. School attendance policy

Yes. Students are required to minimum of 27.5 hours of online learning per week. To make the most of the learning experience, it is recommended students spend a minimum of 5 hours engaging the school’s dashboard.

The login frequency and duration spent on the portal will be monitored. This includes time spent in each subject, the volume of work covered on each topic, the use of resources on the dashboard’s library, whether the student is meeting submission deadlines and the number of attempts at completing assessments.

Students who fail to login for a period of more than 3 consecutive days will receive reminders.  After 1 week, parents and guardians will receive reminders. In the event that a student is absent for an extended period, our Learning Support Coordinators shall reach out to the student and their guardian to discuss the best means possible to help the student get back on track.

Students are responsible for catching up all academic work they may have missed during their absence. If a student is absent for a summative assessment, they are required to provide a doctor’s certificate or an affidavit detailing a reason for their absence to re-write the summative assessment.

Parents and guardians will be able to access their child’s profile on the Virtual High School (VHS) dashboard. This includes information on all learning material and topics the student is currently working on, upcoming topics, as well as completed topics and their respective grades.  A weekly progress report is made available on the learning portal. This report details all of the student’s activity on the dashboard during the preceding week. The report includes information such as which lessons the student has viewed, topics that have been completed, what scores were achieved in the tasks, time spent on each topic, and the number of attempts on each topic assessment.  Parents/guardians will also be able to access their child’s end-term reports on the school’s learning portal.

Students, parents or guardians will be able to access the student’s progress reports upon completion of a topic on the learning portal. All reports may also be accessed on the dashboard at www.vhsonline.co.za

4. VHS Academic Staff - Roles and responsibilities

Student Coordinators at the Virtual High School are qualified subject experts, as well as content creators who assist in student learning.

Appointment at the Virtual High School is aligned to South African Labour law; therefore, our academic staff (educators, briefers etc) should not only have extensive knowledge and experience, but the relevant accreditation for their role. Our Educators are SACE-accredited, section 21 of the South African Council for Educators requires that every educator must register the Council before being appointed as a teacher. Our briefers and tutors are also required to be experts in the relevant subject and must have experience teaching a vast curriculum. They must have demonstrated experience working effectively with young people to promote their individual academic potential.

All of our academic staff are required to continually improve their teaching practices through professional development courses provided by IDEA Education Group.

No, tutoring is not compulsory. However, all students are required to complete the baseline assessment to identify learning gaps and other learning needs, as well as develop a personalised learning programme for the student. Where remediation is required, we recommend the family acquire tutoring assistance.

Yes. The Virtual High School has developed its own tutoring platform which can be linked to the student’s VHS profile. This allows VHS tutors as well as private tutors to focus on revising content that has not been mastered yet.

5. Curriculum Support programme - The Foundation Programme

Students are required to possess basic knowledge in core subjects for further learning and skill acquisition to take place. The Foundation Programme is a course that aims to assess the core knowledge and skills of students when they enrol. The programme has been developed in a way to assess the student’s proficiency in the subject and will additionally provide them with the tools to help them achieve their learning goals, as well as acquire other skills in related subjects.

The course will take place within the first three weeks of the term in the   following subjects:

  • English Home Language
  • Mathematics
  • Natural Science

During this period, the student will be provided the opportunity to recap on content and be assessed on appropriate grade level content and content which should have been covered in the previous grade. The assessments will be adapted to evaluate their existing knowledge by employing a variety of questions that promote higher-order thinking, independent problem-solving and the application of acquired knowledge and skills.

No. The course has been designed to evaluate the student’s fundamental knowledge and skills in key areas. This assists in personalising the student’s learning programme by providing them with the necessary support in acquiring knowledge and skills they have not yet mastered, introducing interventions according to their learning needs and capabilities, as well as not focusing heavily on content they may already be proficient in, to allow for advanced learning.

Yes. The course has been designed in a way that will not limit the time reserved for teaching. Students will only be assessed on content they have already covered. The course is centred around content mastery and the application of core skills within the given subject. Therefore, this course supports the school in developing learning plans that are informed by the student’s proficiency. By completing the course, this provides the school and the student with additional time on improving concepts they have not yet mastered. Furthermore, the dashboard has learning resources the student may refer back to at any stage during the learning programme.

The Virtual High School’s policy on the Digital Literacy of Students and Parents outlines practices families can make use of to make the best on online learning, these include creating a daily routine, encouraging offline learning experience to prevent “Zoom fatigue”. Parents and guardians are also encouraged to participate in their child’s learning, our Learning Management System accommodates different digital proficiency skills, such as resources guides that are easy to understand. The school also encourages participation in extracurricular activities, the portal provides students with a list of service providers they can choose from. VHS Student Coordinators are available to advise families that require assistance in promoting a conducive learning environment for the student.

6. Curriculum and accreditation

Yes, the Virtual High School is registered with the South African Comprehensive Assessment Institute (SACAI), which follows the requirements for students to obtain their National Senior Certificate (NSC) issued by Umalusi. SACAI is provisionally accredited by Umalusi to assess the NSC qualification.

The National Senior Certificate (NSC) is recognised nationally and globally as a school-leaving certificate.

Yes, the standards are on par with traditional schooling. The Virtual High School (VHS) offers the national curriculum, the Curriculum Assessment Policy Statement (CAPS), provided by the Department of Basic Education. The Department has measures in place to ensure that students who are home schooled receive the same learning opportunities as those in traditional schools. The amendments in sections 3 and 51 of the South African Schools Act, of 1996 (Section 51 of the Basic Education Laws Amendment Bill) regards home schooling as an alternative to in-person schooling. The Provincial Departments of Education are responsible for reviewing home schooling applications and evaluating the conditions and level of learning taking place while the student is registered for home schooling. For home schooling applications to be successful, the following standards must be met:

  • The proposed curriculum must be suitable for the child’s age, grade level and cover the learning outcomes prescribed by the Department of Basic Education (DBE).
  • Parents or guardians must additionally make suitable educational resources available to support their child’s learning and monitor their academic progress.
  • Arrange for their child’s educational attainment to be assessed by a competent assessor provided by the Provincial Education Department.
  • The parent or guardian will also be subject to a pre-registration home education site visit and consultation.

The Virtual High School (VHS) is registered under the South African Comprehensive Assessment Institute (SACAI) which evaluates the National Senior Certificate (NSC), this implies the learning obtained while home schooling complies with the NSC. In ensuring home schooling meets national standards, VHS will provide the following support when registering your child for home schooling:

  • Applicants are provided with the home schooling application resources this includes links to the relevant Provincial Education Department, and a home schooling motivation letter to support their application;
  • Applicants are provided with a structured learning programme, this includes grade-level learning material and assistance in setting learning goals.
  • While enrolled at VHS, the student will have a portfolio of work as evidence that demonstrates that learning has taken place, while awaiting approval of the home schooling application; 
  • Applicants will receive guidelines on how to monitor their child and how to implement any learning interventions recommended by our Student Coordinators, as well as progress and term reports. 
  • All educators at VHS are SACE-accredited and can therefore moderate all internal and external assessments provided by VHS, as well as assist in the pre-registration inspection of the applicant’s home.
  • All VHS assessment records are subject to mandatory external moderation by SACAI.

Yes. The National Senior Certificate (NSC) is a qualification awarded to Grade 12 students who successfully complete the curriculum. The certificates are issued by Umalusi. Students who obtain the required marks for tertiary education, can apply with their matric certificates. Please confirm the admission requirements of your chosen university or college to ensure that you select the correct subject combination, and that you meet the entry requirements.

a.  Cambridge          

Cambridge International qualifications are accepted and valued by leading universities and employers worldwide. It is a stand-alone international curriculum. Cambridge qualifications are not monitored by Umalusi, but by the Cambridge Assessment International Education. Students will usually complete their General Certificate of Secondary Education (IGCSE) by the time they are 16 years old. They will then graduate from Matric with an AS level qualification or a combination of AS and A levels (equivalent or, in some cases, surpassing CAPS grade 12 standards). The Cambridge IGCSE qualification is equivalent to a South African Grade 11 and the Cambridge AS Level is equivalent to a South African Grade 12.

b. Curriculum Assessment Policy (CAPS)

The CAPS curriculum is the national curriculum provided by the Department of Basic Education, students who successfully complete matric receive the National Senior Certificate (NSC). The NSC is recognised both locally and globally. The qualification is monitored by Umalusi.

c. Independent Examinations Board (IEB)

IEB schools generally use the CAPS curriculum as a guide, but grade 12 students write an alternative matric exam that is monitored by the IEB. Students from CAPS and IEB schools will all receive a National Senior Certificate after successfully completing matric – either the regular National Senior Certificate (NSC) or the Independent Examinations Board (IEB) NSC.

d. United States GED

The GED is an American High School Equivalency Certificate. It is internationally recognized as a high school leaving qualification or a matric equivalent in South Africa. The GED is not a Matric but is evaluated as being the closest comparable qualification to the National Senior Certificate. Technical Vocational Education and Training (TVET) colleges TVET Colleges in South Africa accept the GED but universities do not.

7. Assessments and assessment standards

Students are assessed on topics they have already covered. Students are provided with detailed, and clear instructions for each task and assessment. Assessments at the Virtual High School vary in level of questioning, ensuring that they accommodate students with different learning styles, paces and knowledge.

Students must complete all their assessments at home or at specified examination venues for the final matric examinations. All students are expected to comply with all VHS examination rules and the rules provided by the South African Comprehensive Assessment Institute (SACAI) where external examinations are concerned.

Students are required to spend a daily minimum of 4 hours engaging the learning portal. Every topic is accompanied by a formative assessment at the end, as every learning activity is designed to provide our students with practice opportunities prior to completing their end topic assessments, and examinations. Students will be informed of all upcoming school-based and practical assessments, term assessments and examinations.  Students are expected to complete all their tasks, term assessments, and examinations. All examinations will take place in term 2 and 4, these will assess the content covered up to that point. Some subjects supplement the examinations with term assessments in terms 1 and 3. In Grade 12, students will complete all internal examinations online, and complete their final Matric examinations externally during the fourth term.

Students are required to submit original work or reference work if it is not their own. The software on our Learning Management System (LMS) is able to mark online tasks and assessments automatically. The software is able to track instances of plagiarism or copyright infringement within the work that they submit. Plagiarism is considered as an offence and any allegation of plagiarism will be investigated. If a student is found guilty of plagiarism, they may receive zero for the relevant task. Other consequences may include the student being expelled from the Virtual High School. Students have the right to appeal the outcome of the disciplinary process. Please refer to the Policy for Assessment Queries and Complaints for a detailed overview of this process.

The Virtual High School’s (VHS) internal assessments are graded automatically through our Learning Management System (LMS) grading software. This allows for students to receive feedback promptly, so that remediation follows immediately where learning gaps may be evident. The Virtual High School (VHS) teachers will then review the students’ assessments.

The Virtual High School’s library resources are equipped with a variety of questions and answers for each topic. The automated tools compare students’ answers with those available in our resource library. The VHS Student Coordinators, review students’ assessments, and compare them with their marking guidelines. The Student Coordinators will update the progress reports before uploading the reports onto the student’s profile and issuing them to families. The progress reports will detail the student’s performance on the particular topic, as well as the necessary remediation. Student’s portfolios will also be subject to external moderation by the South African Comprehensive Assessment Institute (SACAI).

Students are required to complete mastery checks at the end of each topic per subject. This consists of formative assessments to evaluate the student’s progress. These assessments vary in formats such as topic quizzes, multiple choice questions, short and long essay type questions, projects and practice tests. In our promotion of content mastery, students are given the option of redoing formative assessments until their marks are satisfactory. Their marks are considered as satisfactory if they have achieved 50% and above. The average of the topic quiz marks (the mark earned on the 1st or 2nd attempt, if the mark was unsatisfactory it will make up 40% of the term mark and the term assessment for that subject will make up 60% of the year mark.  When students receive feedback on their assessments, they are provisionally provided with direct links to topics for questions they may have answered incorrectly for further revision. The student shall then be able to complete the assessment, with a different set of questions.  

The learning portal contains learning resources which can be accessed at any time. Additionally, our Contact Centre can be accessed via the chatbot on the learning portal, where students can request for additional learning resources and practice questions to better prepare for upcoming assessments and examinations.

Students will complete formative assessments (mastery checks) with every topic in the curriculum. This is dependent on the student’s pace. However, in ensuring all learning outcomes provided in the national curriculum are met, the Virtual High School (VHS) expects students to spend a week on each topic. Students may complete their assessments once they have been released on the learning portal. If the student will not be able to complete a term assessment or assignment, they should inform the Student Coordinator ahead of the scheduled test or assignment to schedule an alternative date.

Students are required to complete all forms (formative and summative assessments) of assessment that forms part of the learning programme. Students will complete formative assessments during and at the end of each topic. Where the student is not able to meet the deadline for a task, it is the student’s responsibility to immediately inform the Student Coordinator, along with a valid reason, so that a new deadline can be set. The failure to complete an assessment by the assigned deadline may have a negative impact on the student’s academic performance and may affect their ability to complete the programme successfully.

In the likelihood of technical difficulties, the student can resume assessment once their connectivity resumes. The assessment will automatically resume from the point the assessment was interrupted and there will be no need to redo previous questions.

Yes. Assessments and examinations at the Virtual High School (VHS) will take place virtually. Students will complete all assessments at home with an appointed invigilator, who is familiar with the VHS online examination rules.

8. Grade 12 (Matric) Examinations

Grade 12 will only be included in our product offering from 2024.

Students who wish to complete the National Senior Certificate can do so with the Independent Examinations Board (IEB). The IEB operates in South Africa, Eswatini, Mozambique and Namibia. Upon successful completion of their matric final examination, the student will receive an NSC (IEB) qualification.

Please note that the Virtual High School is not registered with the IEB, but the South African Comprehensive Assessment Institute (SACAI). Therefore, students residing outside South Africa are required to travel to South Africa for the examination period. The student’s parent or guardian is liable for any travel costs. To be eligible for the exams, the following are required:

  • Student’s proof of identity (passport or a South African Identity Document)
  • Parent/guardian’s proof of identity
  • A valid study permit.

Grade 12 preliminary examinations will take place online at the student’s home. Students must have an appointed invigilator. Students complete all assessments at home with an appointed invigilator who is familiar with the online examination rules provided by the Virtual High School. The invigilator is appointed during enrolment and will complete a declaration. If the student wishes to change their invigilator, they should complete the invigilation declaration and upload it onto the learning portal.

Examination centres are issued by the South African Comprehensive Assessment Institute (SACAI) for grade 12 examinations. Students will be provided a list of available examination centres in each province and are expected to select a venue/centre most convenient to them. The parent or guardian is responsible for the student’s prompt arrival for the scheduled exam at the centre.

Students are registered for their final examinations in March each year. The Virtual High School (VHS) registers its students for examinations through the South African Comprehensive Institute (SACAI) once the exam timetable has been published. VHS tailors the timetable according to the one provided by SACAI. During this time, we will accommodate pre-exam arrangements such as exam costs, arrangements for accommodations and concessions, and finalising students’ exam registration details. Confirmation of student registrations will be sent to families.

9. Technology for learning and learning equipment

No. The Virtual High School will not provide students with devices or data. Students require either one or all the digital devices listed below: a laptop/desktop/ tablet with upgradeable software. Laptops or desktops should be equipped with the following:

  • 2.0 + GHZ processor
  • 4+ gigs of RAM
  • An internet browser (Google Chrome or Internet Explorer)
  • For students that may have learning barriers, additional learning resources recommended by an educational psychologist may be necessary.
  • Internet Connectivity: an internet connection with a minimum 10 Mbps download and upload speed. Students require a minimum of 50 Gigs of data per month to access the dashboard.

Yes. Online learning with the Virtual School can be completed using a mobile phone or tablet. However, some functions may be limited. We recommend the use of a laptop or desktop with ungradable software. 

When enrolling at the Virtual High School, there is no need to purchase any textbooks. As soon as you enrol, you receive instant access to all your content online, including interactive lessons, study notes, assessments and other resources.

Stationery and Home Language texts must be purchased upon registration. Fees do not include device cost or O365 licence (Microsoft 365) however, any software is able to be used for document uploading, including photo, scanning and audio. Options of partners for leasing or discount sales of devices will be provided upon registration.

For students who may not necessarily have access to resources such as digital devices and reliable connectivity, they are able to access the school portal at any public place, such as the local library or internet café. They may also make use of public Wi-Fi hotspots where they can download learning material and upload it onto the school’s portal ahead of the deadline. The stationery listed below is based on the Department of Basic Education’s recommend learning requirements:

  • General stationery: an exercise book per subject, black or blue pens and pencils, a ruler, an eraser, highlighters, glue, and scissors.
  • Digital devices: a laptop/desktop/ tablet with upgradeable software. Hardware includes the following function:
    • 2.0 + GHZ processor
    • 4+ gigs of RAM
  • Internet Connectivity: an internet connection with a minimum 10 Mbps download and upload speed.

Subject specific stationery list:

  • Senior phase (grade 8 and 9)
    • Home Language and First Additional Language:
      • Language texts, and media
      • Dictionaries
      • A video and voice recording device (laptop/desktop/ tablet/mobile phone with video and voice recording capability)
    • Life Orientation:
      • Soccer ball
      • Skipping rope
    • Mathematics:
      • Scientific calculator
      • Mathematical geometry instrument set
    • Economic Management Sciences:
      • Cash journal exercise book
      • General ledger exercise book
      • Scientific Calculator
    • Natural Sciences:
      • Scientific Calculator
      • Thermometer
      • Mathematical geometry instrument set
      • Stopwatch
      • Social Sciences:
      • Scientific Calculator
      • Mathematical geometry instrument
    • Technology:
      • Scissors
      • Prestik Glue (glue stick or small wood glue)
      • Tape measure / ruler
      • Simple electrical circuit set with lightbulbs, wires, resistors, transistors, diodes, capacitors, and a switch (Grade 9)
    • Further education and Training (grade 10 – 12)
      • Home Language and First Additional Language:
        • Language texts, and media
        • Dictionaries
        • A video and voice recording device (laptop/desktop/ tablet/mobile phone with video and voice recording capability)
      • Mathematics and Mathematical Literacy:
        • Scientific calculator
        • Mathematical geometry instrument set
      • Life Orientation:
        • Soccer ball
        • Skipping rope
      • Accounting:
        • Creditors journal
        • General ledger
        • Column journal
        • Lined journal
        • Cash journal
        • Scientific Calculator
      • Business Studies:
        • Scientific Calculator
      • Computer Applications Technology:
        • Windows 10 or the latest
        • Microsoft Office 2016 or 365 with:
        • Microsoft Word
        • Microsoft Excel
        • Microsoft PowerPoint
        • Microsoft Access (grade 11 and 12)
        • Notepad ++ (grade 11 and 12)
        • Google Chrome
      • Economics:
        • Scientific Calculator
      • Geography:
        • Scientific Calculator
        • Mathematical geometry instrument
      • Life Sciences:
        • Scientific Calculator
        • Thermometer
        • Ruler
        • Stopwatch
      • Physical Sciences:
        • Scientific Calculator
        • Thermometer
        • Mathematical geometry instrument
        • Stopwatch

Yes. Every student is provided with their own student number (profile), which helps the school monitor their learning. Students that share devices or use public devices are required to log out of their profile. The system will also automatically log the student out of their profile if there is no activity for an extended period (30 minutes).

10. Social media and online behaviour

The Virtual High School (VHS) as a zero-tolerance stance toward any form of bullying. To ensure our students thrive in the online environment provided by the school, we have in place the VHS Policy for Online Safety of Learners. This outlines rules and procedures students are expected to adhere to when engaging the online platform. Students who are found to be in contravention of this policy will face disciplinary action.

We consider the learning portal, and its communication channels as a valuable learning resource and expect that they will be used responsibly. The Virtual High School (VHS) will protect the rights of all students to learn and interact online, while informing them of their responsibility when doing so. The following channels will be made available to students while enrolled at VHS:

  • The chatbot available on the dashboard.
  • Electronic mail.

Yes. Students and their families are expected to act responsibly on any social media platform and may not use the intellectual property of the Virtual High School (VHS) school on any social media platform without written request from the school. Please refer to our Online Acceptable Use policy for the practices the school, students and their families are required to promote. Any harmful or inappropriate behaviour conducted on VHS’ communicative channels will be flagged, removed and the student may face disciplinary action.

If you become aware of a discussion, posting, comment or misrepresentation on social media that needs to be brought to the attention of the Virtual High School (VHS) and/or has the potential to impact on the reputation of an individual associated with VHS as a whole, you are required to immediately notify the Learning Support Response Team. This notification should, if possible, be accompanied by evidence, such as a screenshot of, and a link to the relevant content.

11. Machine Learning, technical support, and online safety

Artificial Intelligence (AI) leverages technology to mimic problem-solving and decision-making capabilities of the human mind. AI systems have the ability to make learning more interactive, without overwhelming students. These systems provide effective support for online learning and teaching by personalising learning programmes by identifying knowledge gaps and providing students with resources necessary to help them become proficient. Teachers can automate their tasks to allow them to provide individualised attention to students. Assessments can also be carried out more efficiently through automation, ensuring assessment feedback is issued promptly to help inform teaching and learning. 

When students enrol at the Virtual High School (VHS), they are required to complete a baseline assessment. This assessment will not only evaluate their knowledge and core skill in the given subject, but it will simultaneously assess their digital proficiency by solving problems using digital tools. Students will also complete a Digital Citizen course during induction where they will be provided with practices on how to use their digital devices, as well as adhere to VHS policy on the acceptable usage of the student dashboard, and social media platforms. Our Learning Management System has been equipped with on-screen technical assistance and simulation tools to assist users in navigating the student dashboard.

Yes. The dashboard has been equipped with on-screen technical assistance and simulation tools to assist students in navigating the dashboard. Students may also use on-screen functions to speak to our Learning Support Response Team to resolve technical issues they may experience; these queries are resolved immediately. Some queries that may require additional information will be resolved within 24 hours. Alternatively, they may also email the Learning Support Response Team between 08:00a.m. and 17:00p.m., Monday to Friday.

The Virtual High School (VHS) uses the online environment, which includes but is not limited to the Internet, as a teaching and learning tool, as well as a means of conducting all administrative and procedural functions of the school. Interaction over the internet may be vulnerable system to unauthorised third-party involvement and the transfer of information via the internet is not completely secure. The Protection of Personal Information Act (POPIA) provides privacy and consumer rights to South African citizens. Compliance to the POPI act is mandatory, as it provides consumers specific rights in respect of organisations handling their personal information.

  When accessing VHS’ website, all users must acknowledge and agree that any transfer of personal information via the internet is at their own risk and that they are responsible for ensuring that any personal information that may be sent is sent securely.

General Personal Details

General Personal Details of our students

Name and surname (of students and parent(s)/guardian(s)

Gender

Date of birth

Age

 

Contact details of VHS users and first-time visitors to our website

Contact number

Email address

 

User information

Personal Information included in correspondence, transaction documents

●        The use of the Services or other materials that we process while providing education services.

●        Billing details of the account holder

 

Education Information

Present school information

Level of education

Subjects being studied, and subject changes

Student learning outcomes (assessments and reports)

Material/Correspondence relating to the student between the school and external stakeholders

School Reports

 

Consent Records

Records of any consents you have given us in respect of using your Personal Information and any related information, such as the specific details of the consent. We will also record any withdrawals or refusals of consent

Payment Details

Details related to any payments made, such as:

Payment method

Information provided by payment gateway service provider

Payment amount

Date and reason for payment, and related information.

Any changes to banking details

Termination of payments

Data relating to the learning portal/ dashboard

Dates and times of connecting to and using the Platform, and other technical communications information.

Cookies and other technologies.

Record of ‘accepting and rejecting/denying of such’

Student Account Details

Username

Usage data

 

 

Views and Opinions

Any views and opinions that you choose to share with the school, or publicly post about us on social media platforms or elsewhere.

Children’s Personal Information

Personal Information of any user that qualifies as a child in terms of the applicable legislation of the applicable jurisdiction necessary for us to provide services with the consent of a parent or guardian.

VHS will only intentionally process the personal information of children with the consent of a parent or guardian of that child where required in terms of applicable legislation.

12. Billing and Accounts

Our fees for the 2023 academic are ZAR 8,495 per annum (incl. VAT). Families may make monthly payments of ZAR 849.50; these are split over 10 months.

Fees may be paid upfront during the registration process. For monthly payments, the fees should be paid on the 1st of every month or either debited from the registered accountholder’s bank account. The monthly payment is the annual payment broken up over a period of 10 months.

The registered accountholder may opt for any one of the three options: debit orders, instant payments (EFTs) and vouchers:

a. Credit/Debit card

Tuition fees will be debited from the registered accountholder on the 1st of every month.

b. Instant payments EFTs

The accountholder may make card payments on the accounts section through our learning portal. Instant payments can be made in the following way:

  • Step 1: Click on payment link provided on the invoice or directly from the portal to select your preferred bank and follow the instructions. Please note that two-factor authentication will verify your account’s activity. Authentication varies between banks.
  • Step 2: Create and confirm beneficiary details according to the prompts provided by your banking app.
  • Step 3: Confirm the payment details.

c. Vouchers

Our vouchers can be found at select stores across South Africa. These virtual vouchers can only be used in-store by entering the voucher number into the pin pad at the check-out.

Accountholders will receive monthly statements regarding tuition fees and the different payment options. This information can also be accessed on the accounts tab on the learning portal. Accountholders are also able to update their banking details directly on the portal.

  • Initial payment is debited (for the full month) on the day of registration.
  • Statements will be posted to the accounts page in a downloadable PDF format on the date of payment.
  • Payment will be debited every month on the 1st.
  • If the payment is successful, accountholders will receive an email with the updated payment receipt.
  • If the payment is unsuccessful, accountholders will receive an email informing them of the following:
    • the declined payment
    • instructions on how to update their payment details
    • and that the account will be debited again in 7 days.
  • If the second debit attempt is successful, accountholders will receive a payment receipt.
  • If the second debit does not go through, accountholders will receive an email informing them of the following:
    • declined payment
    • access to content has been discontinued
    • how to make a payment by triggering payment on the accounts page
    • their account will be deleted in 14 days – which will require them to register
  • If they trigger payment within the 14-day window, they regain access to content and receive a receipt.
  • If they do not trigger payment within the 14-day window, their account is closed and they need to contact support.
  • Accountholders will have access to an account page where they can:
    • Change the accountholder detail
    • Change the cardholder details
    • Close the account
    • Trigger payment
    • Check and/or download invoices
  • Full access to the student dashboard
  • Personalised dashboards and reports
  • Grades 10 and 11 CAPS FET Digital Curriculum in both online and asynchronous lessons for following subjects:
    • English Home Language
    • Mathematics
    • Life Orientation
    • isiZulu (First Additional Language)
    • Economics
    • Business Studies
    • Information Technology
    • Computer Applied Technology
    • Life Sciences
    • Physical Sciences
  • Digital Concept and Topic Assessment plus Reports
  • Termly and Yearly Academic Reports
  • SBA, Project, and Presentation-Based Assessments, Marking and Feedback
  • Invigilated Assessments (where required)
  • Academic Learning Support Officer, Contact and Chat
  • Technical Support
  • Customer and account holder support
  • Broadcast and personalised communications
  • Optional extension webinars and features
  • Induction, Orientation and Support Foundations Course
  • Revision and Preparation courses for assessment
  • Personal Best monitoring
  • Fee includes 50% data access for the academic year based on a reverse billing model for periods of low-to-no connectivity.

At the moment, the Virtual High School does not offer any bursaries or financial assistance. However, these will be provided in the future and will be awarded on a needs basis. Students who are awarded bursaries or financial assistance must maintain a satisfactory academic average.

No. Families may enrol or withdraw their application at any stage between term 1 and 3. If the student wishes to withdraw from VHS, the following measures have been put in place to facilitate the process:

  • Consultation: Upon receiving the request to terminate your contract with VHS, the Student Coordinator will speak with the account holder to discuss the reason for withdrawal/termination.
  • Confirmation of withdrawal: The Student Coordinator Support manager confirms the date of withdrawal with the parent/guardian.
  • Update billing: The finance team is informed of the student’s withdrawal and is instructed to remove the family from billing.
  • Update system: The accounts team actions the withdrawal on the database on the date of withdrawal.
  • If there are outstanding fees or funds are owed to the family, processes in the Virtual School Fees Policy shall be followed as well as the terms and conditions.
  • Should the student be in contravention of any of the School’s policies and procedures, the matter shall be addressed according to the procedures in our code of conduct.
  • Confirmation of withdrawal: The Learning Coordinator confirms the date of withdrawal, and the family is removed from the billing system.
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